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Our Services & Solutions

24/7 FULLY MANAGED IT FOR YOUR BUSINESS

WE’RE HERE TO MAKE YOUR IT FANTASTIC

Get the support, coverage, and flexibility you need.

Every company wants to have an in-house IT team, complete with multiple specialists and technicians who cover all of their IT needs, 24/7/365. But most small and medium-sized businesses can’t afford the kind of support Fortune 500 firms get… or they couldn’t until now.

At Fantastic IT, we offer comprehensive managed IT plans that get your company the help you need, when you need it and at an affordable and predictable flat monthly rate. Our technicians are available 24/7/365, ready to help you with any problem, at any time of day or night.

PROACTIVE MONITORING 24/7

You’ll have peace of mind knowing our IT experts proactively monitor your systems, and conduct preventive maintenance to detect and eliminate computer problems before they occur.

INSTANT FRIENDLY HELP DESK

Our support team is ready to help with lightning-fast speed. Whether through remote access, a phone call, or onsite support, your issues are addressed promptly and professionally.

DECREASED RISK

An outage or security breach can cripple a business or organization. On-staff network and security engineers may take vacations, call in sick, or switch jobs. As a managed services provider, we deliver 24/7 coverage.
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FLAT-RATE BILLING

We’ve always been transparent with our clients about which services are right for their business. We tailor every solution we provide based on your needs, resources, and budget.

THE FLEXIBILITY TO SCALE

We make it easy for businesses to scale up depending on their demand. If your enterprise needs to increase capacity or your startup experiences sudden growth, we can help you build.
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REDUCE EXPENSES

Your business gets more expertise at a lower cost from our managed IT services than by hiring in-house IT employees. We offer specialized toolsets, advanced software solutions, operational automation, custom documentation, and administration, and more.

What is the difference between pay-as-you-go services vs. managed IT?

WATCH THE VIDEO TO DISCOVER MANAGED IT SERVICES:

DOES YOUR BUSINESS NEED CO-MANAGED IT?

If your resources are ever spread too thin, we’ll be there to help identify your challenges and develop strategic plans to support your IT department and keep your business running smoothly.

From security and data protection to backups and strategic consulting, we’ve got you covered. We work alongside your existing team, providing extra help and expertise whenever you need it.

CLIENT SUCCESS STORIES

Trusted Excellence, Recognized by Industry Leaders

AWARD-WINNING IT SUPPORT

Seal of Los Angeles Best Places to Work 2020
Clutch-top-provider-los-angeles-2023

Want To Learn More About Managed IT Services? Get A Free, No-Obligation Consultation.

Call Or Email: 855.201.7485

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Frequently Asked Questions

What is Managed IT?

A Managed IT Service Provider (or MSP) is a company that serves you just as an in-house technology department would, managing and repairing your systems for a flat monthly fee. Your managed services plan will outline all the tasks that are covered, along with a flat fee predictable rate.

Can managed IT save me money?

According to salary.com, the median salary of one Information Technology Manager in the U.S. ranges between $109k-163k per year, not including bonuses and benefits. Fantastic IT provides an entire team of skilled IT professionals at a fraction of the cost.

What industries do you serve?

Fantastic IT currently have more than 200 clients, so our support covers a number of different industries. However, many of the small and medium-sized businesses we serve are in fields like financial services, legal, healthcare, nonprofit, manufacturing, and professional services. A typical client might have anywhere from 20 to 400 employees, although we certainly work with companies that are larger and smaller, as well.

What if we have a problem outside business hours or on holidays?

One of the best things about having a dependable managed IT services partner is that we are available 24/7/365 to support you and your staff. Regardless of when you need help, you can simply call our office and opt for emergency technical assistance. Our team will follow up with you in an expedited manner.

 

What kind of customer support can I expect from Fantastic IT?

Fantastic IT offers comprehensive customer support including 24/7 monitoring, helpdesk services, and on-site assistance when necessary. We provide quick response to IT issues, ongoing technical support, and personalized service to address specific business needs. The level of customer support is often a key differentiator for Managed IT providers, ensuring clients receive timely and effective solutions to their IT challenges.

Do you work with existing IT team members?

Yes. This is called a co-managed IT arrangement and it is a very common way for us to work with clients. We simply get to know your business and provide extra help and expertise to your technical team for whatever you or they need. And, if you find that your resources are being spread too thin, we can help you identify issues, support your employees, and even develop strategic plans to help you keep your business running smoothly.

What are the key benefits of working with a Managed IT service provider?
Managed IT services offer several key benefits including cost savings, access to the latest technology, enhanced security, and improved efficiency. By outsourcing IT management, businesses can reduce operational costs, avoid the expense of in-house IT staff, and benefit from the expertise of specialized professionals. Managed services also provide proactive support and maintenance, ensuring that IT systems are up-to-date and running smoothly, reducing downtime and improving productivity.
What is the process of transitioning to Fantastic IT as our new MSP?

Transitioning to Fantastic IT is a streamlined and effortless process designed for your convenience. We start with a straightforward assessment of your current IT infrastructure and a clear understanding of your business needs. From there, we craft a customized IT strategy that fits seamlessly into your existing operations. Our team then skillfully implements the necessary systems and solutions with minimal disruption to your business. Throughout the entire transition, we focus on clear and open communication, and provide comprehensive training and support, making the switch to Fantastic IT's managed services smooth and hassle-free. With Fantastic IT, you can expect a transition that's not just about new technology, but a partnership that simplifies your move to advanced IT solutions.

What training and expertise does the Fantastic IT team possess?

At Fantastic IT, our team is at the heart of our service promise. We're a dedicated group of certified and seasoned IT professionals, each bringing specialized expertise across diverse IT backgrounds. Our commitment to excellence is demonstrated through ongoing training and certifications in the latest technologies, trends, and industry best practices. Whether it's cybersecurity, cloud computing, network management, or emerging tech, our team is equipped to deliver high-quality and specialized services. With Fantastic IT, you're not just getting an IT service; you're gaining access to a group of passionate experts who are committed to providing the comprehensive and proficient IT support your business deserves.

What is the difference between traditional IT support and Managed IT services?
Traditional IT support often operates on a reactive basis, addressing issues as they arise. In contrast, Managed IT services adopt a proactive approach, focusing on preventing problems before they occur. Managed services include regular maintenance, monitoring, and management of IT infrastructure, providing businesses with more reliable and efficient IT operations. This approach reduces downtime, enhances performance, and offers more predictable IT expenses.
Do Managed IT services cover data security and backups?

Absolutely, at Fantastic IT, our Managed IT services cover both data security and backups. We provide comprehensive solutions tailored to ensure the safety and integrity of your business data. This includes implementing robust cybersecurity measures like firewalls, antivirus software, and intrusion detection systems to protect against threats. In addition to security, Fantastic IT also manages data backups, ensuring that critical business information is regularly backed up and can be quickly restored in the event of data loss, system failures, or cyber incidents. Our dual approach helps maintain business continuity and safeguards against potential data breaches or disasters. You can learn more about our MSSP services here.