24/7 FULLY MANAGED IT FOR BUSINESSES IN DENVER, CO
- Denver, CO
Hours of Operation
24/7/365 Support: We’ve Got You Covered!
Office Hours (Monday to Friday)
Pacific Time: 5:00 AM – 5:30 PM
Mountain Time: 6:00 AM - 6:30 PM
Central Time: 7:00 AM – 7:30 PM
Eastern Time: 8:00 AM – 8:30 PM
For After Hours, Weekends, and Holidays:
Call us at (855) 876-9363, Extension 3
CLIENT SUCCESS STORIES
Frequently Asked Questions
What is Managed IT?
A Managed IT Service Provider (or MSP) is a company that serves you just as an in-house technology department would, managing and repairing your systems for a flat monthly fee. Your managed services plan will outline all the tasks that are covered, along with a flat fee predictable rate.
Can managed IT save me money?
According to salary.com, the median salary of one Information Technology Manager in the U.S. ranges between $109k-163k per year, not including bonuses and benefits. Fantastic IT provides an entire team of skilled IT professionals at a fraction of the cost.
What industries do you serve?
Fantastic IT currently have more than 200 clients, so our support covers a number of different industries. However, many of the small and medium-sized businesses we serve are in fields like financial services, legal, healthcare, nonprofit, manufacturing, and professional services. A typical client might have anywhere from 20 to 400 employees, although we certainly work with companies that are larger and smaller, as well.
What if we have a problem outside business hours or on holidays?
One of the best things about having a dependable managed IT services partner is that we are available 24/7/365 to support you and your staff. Regardless of when you need help, you can simply call our office and opt for emergency technical assistance. Our team will follow up with you in an expedited manner.
What kind of customer support can I expect from Fantastic IT?
Fantastic IT offers comprehensive customer support including 24/7 monitoring, helpdesk services, and on-site assistance when necessary. We provide quick response to IT issues, ongoing technical support, and personalized service to address specific business needs. The level of customer support is often a key differentiator for Managed IT providers, ensuring clients receive timely and effective solutions to their IT challenges.
Do you work with existing IT team members?
Yes. This is called a co-managed IT arrangement and it is a very common way for us to work with clients. We simply get to know your business and provide extra help and expertise to your technical team for whatever you or they need. And, if you find that your resources are being spread too thin, we can help you identify issues, support your employees, and even develop strategic plans to help you keep your business running smoothly.
What are the key benefits of working with a Managed IT service provider?
What is the process of transitioning to Fantastic IT as our new MSP?
Transitioning to Fantastic IT is a streamlined and effortless process designed for your convenience. We start with a straightforward assessment of your current IT infrastructure and a clear understanding of your business needs. From there, we craft a customized IT strategy that fits seamlessly into your existing operations. Our team then skillfully implements the necessary systems and solutions with minimal disruption to your business. Throughout the entire transition, we focus on clear and open communication, and provide comprehensive training and support, making the switch to Fantastic IT's managed services smooth and hassle-free. With Fantastic IT, you can expect a transition that's not just about new technology, but a partnership that simplifies your move to advanced IT solutions.
What training and expertise does the Fantastic IT team possess?
At Fantastic IT, our team is at the heart of our service promise. We're a dedicated group of certified and seasoned IT professionals, each bringing specialized expertise across diverse IT backgrounds. Our commitment to excellence is demonstrated through ongoing training and certifications in the latest technologies, trends, and industry best practices. Whether it's cybersecurity, cloud computing, network management, or emerging tech, our team is equipped to deliver high-quality and specialized services. With Fantastic IT, you're not just getting an IT service; you're gaining access to a group of passionate experts who are committed to providing the comprehensive and proficient IT support your business deserves.
What is the difference between traditional IT support and Managed IT services?
Do Managed IT services cover data security and backups?
Absolutely, at Fantastic IT, our Managed IT services cover both data security and backups. We provide comprehensive solutions tailored to ensure the safety and integrity of your business data. This includes implementing robust cybersecurity measures like firewalls, antivirus software, and intrusion detection systems to protect against threats. In addition to security, Fantastic IT also manages data backups, ensuring that critical business information is regularly backed up and can be quickly restored in the event of data loss, system failures, or cyber incidents. Our dual approach helps maintain business continuity and safeguards against potential data breaches or disasters. You can learn more about our MSSP services here.