How Far Ahead Should Your IT Plan Extend?

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Business owners and executives learn very quickly that planning ahead is important. The farther and more accurately you can project into the future, the easier it is to determine things like budgets and strategies. That allows you to take advantage of opportunities and avoid being caught by surprise. When it comes to expanding and implementing technology, though, things change quickly. … Read More

Why Don’t Employees Pick Up New Technology Faster?

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Experienced business owners and executives can tell you that technology really moves at two speeds. The first involves the rate of change associated with new products, processes, and systems. In that sense, it can feel like there are breakthroughs happening so fast that they’re nearly impossible to keep up with. The second speed of technology has to do with the … Read More

Where Does Your Technology Live?

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For the average business owner or executive, installing a new piece of computer hardware amounts to plugging it in and connecting the right cables. A few tech-savvy entrepreneurs might think of updating firmware or connecting to a network, but most just want their devices to work the way they are supposed to. This is important because technicians like ours are … Read More

Are You on the Lookout for Common IT Disasters?

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One of the most important reasons to engage a competent outsourced IT vendor is to protect yourself against emergencies. When earthquakes, floods, and other tragedies strike, the data that is lost in damaged drives and servers is often more valuable than the real estate and other physical holdings that need to be replaced. It’s entirely possible that your technology – … Read More

How Much of Your Own IT Work Should You be Doing?

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Successful business owners tend to be hands-on people. They know the value in having a working knowledge of all their systems and equipment, and also like to save money where they can. As a consequence, many are involved in the process of installing, maintaining, and upgrading their own business software. Sometimes, however, this DIY approach to technology can be counterproductive. … Read More

4 Reasons Your Business Might Not Have an IT Strategy

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If our observations are any guide, there are an amazing number of business owners and executives out there that aren’t pursuing any discernible IT strategy at all. These men and women buy new hardware or software when they’re convinced that they need it, and pay for IT support when they absolutely can’t find the answers to a problem, but there … Read More

Why Don’t More IT Firms Offer Financial Advice on Tech?

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At Fantastic IT, one of the things that makes us different from our colleagues and competitors is a commitment to consulting. We get to know the companies and decision-makers we work with so we can help them to set the right priorities and make good decisions about tech investments. We don’t give advice on mergers or investments, of course, but … Read More

Evaluating‌ ‌Employee‌ ‌Tech‌ ‌Requests‌ ‌

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Does this sound familiar: you’re getting ready to leave work on a Friday afternoon when an employee stops by, or perhaps sends you an email asking for a new piece of technology that you’ve never purchased before? Most business owners and executives have been through this experience. And, it can lead to positive or negative outcomes depending on how the … Read More

3 Problems With “Pay As You Go” Tech Support

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For decades, the outsourced IT support industry worked on a very simple business model. When something broke that a business owner or executive couldn’t fix, they would turn to outside professionals to come in and solve the problem. After the job was done, the vendor left, sent the bill, and waited for the next crisis that would necessitate a phone … Read More

4 IT “Extras” That Pay Off In A Big Way

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In the minds of most business owners, hiring an outsourced IT company is about having a team come in to repair hardware, fix network outages, and deal with other unplanned tech-related issues. However, they are often pleasantly surprised to learn that our team can help out with other projects, too. Those little “extras” might not make it into case studies … Read More

The Worst Thing You Can Say About an IT Provider

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One of the great things about having a successful, thriving outsourced technology business is that we get to hear so many wonderful compliments from our clients. They like that we are “responsive,” “affordable,” and “focused on their success.” We never get tired of seeing phrases like these in our customer testimonials. However, there is another word that tends to pop … Read More

Should Form Factor and Aesthetics Matter for IT Purchases?

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So, you’ve seen the latest gadget or device advertised and think it looks really cool. Should that factor into your buying decision? This is a more complicated question than a lot of business owners and executives might realize. For one thing, technology companies base a great deal of their marketing on sleek images and quick video cuts that are designed … Read More

The One IT Question More Business Owners Should Ask

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When it comes to technology purchases, investments, and decisions, business owners have lots of questions. Why shouldn’t they? The majority of them are experts in profitability, or their industries, but not IT. It’s only natural that they’ll want to know about things like cost, compatibility, and upgrades. With all of that being said, though, there is an IT question we … Read More

Are You Ignoring a Big Factor in Tech Upgrades?

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Managing tech upgrades for your small or medium-sized business can be a daunting task. There are overlapping budgets and capabilities to consider, not to mention aesthetics and personal preferences. Put all of that together and it’s easy to overspend, get the wrong thing, or end up with the newest version of a device that isn’t all it was promised to … Read More

4 Ways to Make Your Employees More Productive With Tech

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Why does your company invest in new computers, devices, apps, or software packages? Although you may feel like those expenses are necessities, or just “costs of doing business,” the ultimate goal is probably to make your team more efficient and productive. In other words, you want to give them the tools they need to do more, stay competitive, and help … Read More

The Heart of a Strong Business IT Strategy

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When business people think about “IT strategy,” they tend to focus on hardware and technical details like gigabytes and core speeds. Or, their minds turn to the expenses associated with enterprise-level cloud solutions and backup schemes. These are all very reasonable associations, but they focus on the details rather than the bigger things that are more important. The heart of … Read More