What Do Bad, Good, and Great IT Support Look Like?

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If two decades of experience as a Southern California IT provider has taught us anything, it’s that most business owners and managers don’t like looking for help with technology. It isn’t that they don’t want their hardware and software running smoothly, of course, but that many aren’t sure what they’re getting for their money – or even what they should … Read More

3 No-Frills, Bottom Line Aspects of IT Security

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We know from experience that a lot of business owners and executives get bored talking about cybersecurity, particularly when they don’t necessarily understand the risks or remedies involved. However, nearly all of them perk up when the conversation turns to bottom-line facts and figures. Unfortunately, the two topics are inextricably linked. IT security isn’t all about encryption and software – … Read More

7 Tech Habits of Highly-Successful Companies

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Why is it that some companies always seem to be at the head of the pack when it comes to technology, innovating and using cost-effective systems to give their employees and customers more? And, why do some other businesses struggle to make good tech-related decisions, wasting their time and money while dealing with endless setbacks and outages? Contrary to what … Read More

Are Your Employees Inviting Hackers Through The Front Door?

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If you pay any attention to business news whatsoever, you already know that some of the world’s biggest and best-known organizations are dealing with cybersecurity challenges. It seems like every week a new retailer or institution is admitting they were successfully targeted by online thieves. Knowing that, it can be easy for a small business owner or IT director to … Read More

3 Bottom Line Benefits of Cloud Computing

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For several years, IT providers talked about cloud computing as an emerging technology. It was constantly referred to as “the next big thing,” even as business owners found themselves using the cloud in small ways for file sharing, online banking, and real-time communications. Now, the cloud has grown up. Whether you’re aware of it or not, you probably use cloud … Read More

4 Ways to Keep Cyber Criminals Away From Your Company

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It’s safe to say that as we move into 2018 there is one technology topic that’s on the minds of business owners and executives everywhere: cybersecurity. You don’t have to be involved in the IT industry to know just how prevalent online attacks and computer-based theft has become. Simply check out the business news headlines in the past year and … Read More

What Does a Good IT Budget Look Like?

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Every business owner or executive knows technology is important to an organization. It’s impossible to compete, much less thrive, in today’s digital world if your communications, marketing, or data storage isn’t working the way it’s supposed to be. However, installing and troubleshooting technology is only part of the challenge. Ask most of the decision-makers who hire us what the toughest … Read More

Why New Hardware and Software Aren’t Always a Bargain

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Buying new technology is exciting. We all know that great feeling you get when you purchase a newly-released gadget, or install a fresh home entertainment system. And, most business owners or executives will be familiar with the rush that comes with upgrading important hardware or software, and imagining the new revenue-generating or cost-saving possibilities. Unfortunately, that great feeling doesn’t always … Read More

Is Your IT Department Ready for the Holidays?

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The holidays are right around the corner, and while that might be good news for everyone who wants to enjoy some time off with family and friends, it can be lots of challenges for your IT department. That’s because your hardware and software doesn’t know you’re due for some relaxation, and it’s not uncommon for outages and other issues to … Read More

3 Smart Technology Buying Rules Smart Business Owners Follow

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These days, it seems like everything in business is technology driven. That’s true on a large scale, where there are always new apps, CRM’s, and automated marketing platforms to try. And, it applies to each of us on the individual level, when we have to decide whether to upgrade things like phones and tablets on a regular basis. Often, figuring … Read More

Why Outsourcing IT Makes Your Company More Flexible

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In the past decade, we have seen huge transformations within the IT industry. It used to be the case that small and medium-sized businesses only called an outsourced provider when they had a technology problem they couldn’t solve; now, most are using contractors on a more proactive managed services arrangement. This has worked so well that fewer and fewer organizations … Read More

The Truth About IT Disasters

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Is your business protected from IT disasters and data loss? Most companies aren’t, and there is a simple reason why. With all due respect to insurance adjusters, nobody likes to think about worst-case scenarios. It’s much easier to imagine everything will be okay and there aren’t any risks than it is to spend time (and possibly money) preparing for something … Read More

4 Times You Really Need a Good IT Partner

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For some business owners and executives, scheduling a meeting with an outsourced IT vendor is a little bit like setting up a dentist appointment or visiting the DMV – they’ll put it off until the last possible moment. However, the longer you wait to get experienced help with the tech challenges you are facing, the bigger those challenges are likely … Read More