Have you ever noticed the way some business owners and executives seem to “get” technology and profit from it, while others always seem to be dealing with unexpected issues and expenses? Often, those who struggle with IT think the difference is in technical savvy....
Not long ago, we wrote about one of the biggest pet peeves business owners have with managed services firms: namely, that technology specialists tend to use jargon and buzzwords that don’t actually mean anything to the client. Today, we want to jump on another...
Often, business owners come to us with a lot of gripes about the managed services provider they’ve just left. Many complain about slow response times, for example, or about the fact that they never knew what their billing was going to look like from one quarter to the...
On our blog, we often refer to the benefits of “good IT care” or “a great managed services plan.” One thing that’s important to remember, however, is that those terms can mean different things to different clients. While all of the business owners and executives we...
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