7 Ways to Get More From Business Tech in 2019

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The New Year is here, and that means business owners and executives throughout Southern California are going to be thinking about ways they can improve their businesses. In our experience, most small and medium-sized companies don’t pay enough attention to their tech when it comes to setting goals and trimming budgets. So, just in case you haven’t been finding the … Read More

Using Smart Data and Automation To Make Your Business More Efficient

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We have reached a strange point in the development of business technology. On the one hand, we have new and exciting tools that are revolutionizing every aspect of entrepreneurship and management. You can do things on a smart phone today that would have been impossible with a computer just a couple of decades ago. On the other hand, there are … Read More

Are You Ignoring a Key Part of Your Tech Setup?

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As we have noted in the past, the best technology care is proactive. It’s about managing conditions so that hardware lasts longer, software runs flawlessly, and everyone on your team can go about their work without dealing with crashes, error messages, or unexpected failures. One aspect of good proactive technology care, however, also tends to be something that business owners … Read More

How to Help Your IT Provider Help You

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Most of the time, a good outsourced IT provider is simply going to work behind the scenes and help you keep your business running smoothly while staying out of the way. However, that doesn’t mean there aren’t things you can do to help make their job easier. Make no mistake: it’s in your best interests to have your technology care … Read More

Does Your Small Business Need an Advanced CRM?

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In the last few years, the growth of advanced CRM solutions (cloud software packages like HubSpot and Infusionsoft) have allowed small businesses to utilize data in the way their larger Fortune 500 competitors do. With the right application you can zero in on specific buyers and influencers, tailor your marketing campaigns, and even monitor customer engagement in real-time. And, you … Read More

How to Make Small Business IT Budgeting More Predictable

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As we have mentioned in the past, one of the top complaints business owners have about IT budgeting is that it can seem so unpredictable. It’s difficult to forecast future tech expenses when you don’t know what will be coming out, which of your existing devices might break or fail, and how your technology budget will be affected by future … Read More

5 Myths You Might Believe About Computer Hacking

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As IT professionals, we have mixed feelings about the way Hollywood tends to portray our industry. On the one hand, it’s fun that movies portray us as young, attractive people who only fit our technical work in between international travel and kung fu lessons. On the other hand, though, a lot of the business owners we meet with hold onto … Read More

What Does Great Small Business IT Look Like?

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We are always surprised to see how many small and medium-sized business owners settle for IT care that isn’t as strong as it could be. In speaking with them, however, we often discover that they didn’t really have the right expectations in the first place. That’s easy to understand, particularly when you consider that most business owners and executives aren’t … Read More

4 Things to Know About Ransomware in 2018

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Usually, when clients talk to us about “tech trends” they are thinking of good things – hot new apps, the popularity of digital assistants, or the newest generation of mobile devices. However, we find that more and more frequently business owners are calling us because they are concerned about ransomware. If you aren’t familiar with the term or concept, ransomware … Read More

Do You Have IT Support for All Your Business Devices?

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Most business owners come to understand they are much better off when they have a competent and certified IT team looking after their computers. But what about the other devices you and your employees use to keep your company running? Whether you realize it or not, your managed services agreement should cover all your devices. That includes workstations, printers, and … Read More

Why You Shouldn’t Set Up a New Office or Workstation Alone

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Imagine for a moment you are expanding your company. That means opening new offices, bringing in brand-new employees, and implementing new workstations, servers etc… Given that the job probably requires you to plug in a few devices and hook up a few cables, isn’t that something you could do on your own without the help of an IT vendor? The … Read More

What Could a Digital Office Assistant Do for Your Business?

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Not long ago, we pointed out that digital assistants aren’t just changing the way we manage our homes and personal lives, but are starting to make their way into offices, too. Not only are more small businesses than ever making use of devices by Google and Amazon, but these companies are developing more commercially-oriented versions of their products as well. … Read More

5 Things to Ask About Your Managed Services Agreement

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When it comes to finding an outsourced IT vendor to help you manage your hardware and software, the big question on your mind is probably “will they keep our data safe and prevent us from being affected by tech problems?” That’s a reasonable place to begin, of course, especially when you’re evaluating different companies to work with. When you’re closer … Read More

How Artificial Intelligence Might Affect Small Businesses Soon

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Artificial intelligence (AI) has long been a fascinating idea, and one that grabbed the attention of researchers and science fiction writers alike. For most of the business community though, AI has remained strictly in the realm of the entertainment world. Now, that might be changing. As we recently pointed out in one of our posts, artificial intelligence and machine learning … Read More

What Do Bad, Good, and Great IT Support Look Like?

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If two decades of experience as a Southern California IT provider has taught us anything, it’s that most business owners and managers don’t like looking for help with technology. It isn’t that they don’t want their hardware and software running smoothly, of course, but that many aren’t sure what they’re getting for their money – or even what they should … Read More