What Could a Digital Office Assistant Do for Your Business?

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Not long ago, we pointed out that digital assistants aren’t just changing the way we manage our homes and personal lives, but are starting to make their way into offices, too. Not only are more small businesses than ever making use of devices by Google and Amazon, but these companies are developing more commercially-oriented versions of their products as well. … Read More

5 Things to Ask About Your Managed Services Agreement

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When it comes to finding an outsourced IT vendor to help you manage your hardware and software, the big question on your mind is probably “will they keep our data safe and prevent us from being affected by tech problems?” That’s a reasonable place to begin, of course, especially when you’re evaluating different companies to work with. When you’re closer … Read More

How Artificial Intelligence Might Affect Small Businesses Soon

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Artificial intelligence (AI) has long been a fascinating idea, and one that grabbed the attention of researchers and science fiction writers alike. For most of the business community though, AI has remained strictly in the realm of the entertainment world. Now, that might be changing. As we recently pointed out in one of our posts, artificial intelligence and machine learning … Read More

What Do Bad, Good, and Great IT Support Look Like?

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If two decades of experience as a Southern California IT provider has taught us anything, it’s that most business owners and managers don’t like looking for help with technology. It isn’t that they don’t want their hardware and software running smoothly, of course, but that many aren’t sure what they’re getting for their money – or even what they should … Read More

Should Your Office Have an Automated Assistant?

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If you are tech-savvy, or just like your convenience, you may already have a digital assistant (like Amazon’s Alexa or Google Home) helping you to manage your schedule and stay on top of the news. But, could you bring all of those same features into your office? History suggests that shift is inevitable. While iPads and Kindles were once used … Read More

What Every Business Owner Should Know About Data Security

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Are you worried about the security of your company’s data? Afraid hackers might break in and steal your emails, customer records, or financial information? We wish we could tell you to rest easy. However, the unfortunate fact is that cyber crimes will probably increase in 2018, just as they have almost every other year since the internet became a powerful … Read More

The Missing Question in Most Data Backup and Recovery Plans

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Is your business protected against the unknown? Could a seemingly small “disaster” wipe out your data or hardware within seconds? As we’ve noted in the past, most small and medium-sized companies just aren’t prepared for the kinds of power surges, earthquakes, floods, and normal equipment failures that can wipe out all of their stored information almost instantly. If you’re in … Read More

3 Underrated Benefits of Managed Services

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When explaining managed services agreements to business owners and executives, we sometimes hear new clients refer to outsourced IT care as a form of insurance. In a way, they are right – by working with a technology provider on a monthly contract, you can spare yourself large, unexpected invoices associated with IT emergencies. However, there are other aspects to managed … Read More

Here’s Why Ignoring IT Problems Won’t Make Them Go Away

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There are certain things in life you shouldn’t ever ignore. Toothaches and chest pains fall into this category, for example. Shifting your mind to other things might make you feel better in the short term, but each one points at a bigger issue that will eventually have to be reckoned with in a more painful way if you put things … Read More

Why New Hardware and Software Aren’t Always a Bargain

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Buying new technology is exciting. We all know that great feeling you get when you purchase a newly-released gadget, or install a fresh home entertainment system. And, most business owners or executives will be familiar with the rush that comes with upgrading important hardware or software, and imagining the new revenue-generating or cost-saving possibilities. Unfortunately, that great feeling doesn’t always … Read More

Can You Afford to Go Without Good IT Consulting?

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Talk to a handful of business owners and executives about IT consulting, and you’ll undoubtedly run into a few who swear they either don’t need it or can’t afford it. Those are understandable misconceptions to believe when you’re trying to save money and reduce complexity within your company. However, they are also points of view that are incredibly shortsighted. That’s … Read More

3 Smart Technology Buying Rules Smart Business Owners Follow

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These days, it seems like everything in business is technology driven. That’s true on a large scale, where there are always new apps, CRM’s, and automated marketing platforms to try. And, it applies to each of us on the individual level, when we have to decide whether to upgrade things like phones and tablets on a regular basis. Often, figuring … Read More