As IT professionals, we have mixed feelings about the way Hollywood tends to portray our industry. On the one hand, it’s fun that movies portray us as young, attractive people who only fit our technical work in between international travel and kung fu lessons. On the other hand, though, a lot of the business owners we meet with hold onto … Read More
In our many years of working with small and medium-sized businesses in Southern California, we have noticed that an IT crisis typically arrives at one of two different speeds. There are the slow burning issues and the disasters that happen all at once. In today’s post, we want to look at each one, as well as what you can do … Read More
In the past, we have offered lots of good advice on ways you can keep your data safe on your own servers and website. However, there was always the risk that sensitive information – including your company’s financial data – could be exposed through a vendor. Whether it’s just bad luck or a situation where a company or supplier you … Read More
If you own or run a small business, there’s a good chance you find yourself buying things online regularly. The odds are also good that you have heard just how risky it can be to share any of your financial details over the internet if your vendor ends up being hacked later. There are some threats you can’t see and … Read More
Usually, when clients talk to us about “tech trends” they are thinking of good things – hot new apps, the popularity of digital assistants, or the newest generation of mobile devices. However, we find that more and more frequently business owners are calling us because they are concerned about ransomware. If you aren’t familiar with the term or concept, ransomware … Read More
Most business owners come to understand they are much better off when they have a competent and certified IT team looking after their computers. But what about the other devices you and your employees use to keep your company running? Whether you realize it or not, your managed services agreement should cover all your devices. That includes workstations, printers, and … Read More
Data security is a big topic, and one that is increasingly on the minds of our clients. More and more, business owners and executives are coming to us wanting to know how they can stop from becoming the next victim of a hacking group when it seems like Fortune 500 companies are being breached every week. The answers aren’t always … Read More
If two decades of experience as a Southern California IT provider has taught us anything, it’s that most business owners and managers don’t like looking for help with technology. It isn’t that they don’t want their hardware and software running smoothly, of course, but that many aren’t sure what they’re getting for their money – or even what they should … Read More
We know from experience that a lot of business owners and executives get bored talking about cybersecurity, particularly when they don’t necessarily understand the risks or remedies involved. However, nearly all of them perk up when the conversation turns to bottom-line facts and figures. Unfortunately, the two topics are inextricably linked. IT security isn’t all about encryption and software – … Read More
If you pay any attention to business news whatsoever, you already know that some of the world’s biggest and best-known organizations are dealing with cybersecurity challenges. It seems like every week a new retailer or institution is admitting they were successfully targeted by online thieves. Knowing that, it can be easy for a small business owner or IT director to … Read More
Are you worried about the security of your company’s data? Afraid hackers might break in and steal your emails, customer records, or financial information? We wish we could tell you to rest easy. However, the unfortunate fact is that cyber crimes will probably increase in 2018, just as they have almost every other year since the internet became a powerful … Read More
It’s safe to say that as we move into 2018 there is one technology topic that’s on the minds of business owners and executives everywhere: cybersecurity. You don’t have to be involved in the IT industry to know just how prevalent online attacks and computer-based theft has become. Simply check out the business news headlines in the past year and … Read More
The end of the year has almost arrived, and that means that, as a business owner or executive, you’re probably spending some time reflecting on all of the things that went right or wrong in 2017. Or maybe you’re already making plans for the coming 12 months… As you consider changes to your business strategy, think about some ways you … Read More
Buying new technology is exciting. We all know that great feeling you get when you purchase a newly-released gadget, or install a fresh home entertainment system. And, most business owners or executives will be familiar with the rush that comes with upgrading important hardware or software, and imagining the new revenue-generating or cost-saving possibilities. Unfortunately, that great feeling doesn’t always … Read More
The holidays are right around the corner, and while that might be good news for everyone who wants to enjoy some time off with family and friends, it can be lots of challenges for your IT department. That’s because your hardware and software doesn’t know you’re due for some relaxation, and it’s not uncommon for outages and other issues to … Read More
In the past decade, we have seen huge transformations within the IT industry. It used to be the case that small and medium-sized businesses only called an outsourced provider when they had a technology problem they couldn’t solve; now, most are using contractors on a more proactive managed services arrangement. This has worked so well that fewer and fewer organizations … Read More
Is your business protected from IT disasters and data loss? Most companies aren’t, and there is a simple reason why. With all due respect to insurance adjusters, nobody likes to think about worst-case scenarios. It’s much easier to imagine everything will be okay and there aren’t any risks than it is to spend time (and possibly money) preparing for something … Read More
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