What Does a Good Backup and Recovery Plan Include?

RebootManaged IT Services, Security, Small Business Technology

In a recent post, we reminded business owners and executives that they should set up (or review) their backup and disaster recovery plans before heading out on summer vacation. Otherwise, they could find themselves facing sleepless nights while they worry about the hundreds of things that could happen while they’re away that might cost the company a small fortune. To … Read More

12 Problems a Good IT Partner Can Help You Solve

RebootCloud, Managed IT Services, Quick Tips, Security, Small Business Technology

We often use the Fantastic IT blog to explore high-level technical topics, but that doesn’t mean we can’t deal with the day-to-day issues and annoyances that might be plaguing your business. To help illustrate that, and get you thinking about some of the ways we could help your company, today we want to highlight a dozen different issues a company … Read More

Are You Ignoring a Key Part of Your Tech Setup?

RebootManaged IT Services, Quick Tips, Security, Small Business Technology

As we have noted in the past, the best technology care is proactive. It’s about managing conditions so that hardware lasts longer, software runs flawlessly, and everyone on your team can go about their work without dealing with crashes, error messages, or unexpected failures. One aspect of good proactive technology care, however, also tends to be something that business owners … Read More

The 3 Lines of Data Security

RebootFantastic IT, Security

In the process of meeting with business owners and executives every week, we have learned quite a bit about the way they think when it comes to technology. One thing we have noticed is that most tend to think of data security as being a very technical issue. They worry about hackers and cyber criminals, but their anxiety tends to … Read More

5 Myths You Might Believe About Computer Hacking

RebootFantastic IT, Managed IT Services, Quick Tips, Security, Small Business Technology

As IT professionals, we have mixed feelings about the way Hollywood tends to portray our industry. On the one hand, it’s fun that movies portray us as young, attractive people who only fit our technical work in between international travel and kung fu lessons. On the other hand, though, a lot of the business owners we meet with hold onto … Read More

How to Deal With Vendor Data Breaches

RebootFantastic IT, Managed IT Services, Security

In the past, we have offered lots of good advice on ways you can keep your data safe on your own servers and website. However, there was always the risk that sensitive information – including your company’s financial data – could be exposed through a vendor. Whether it’s just bad luck or a situation where a company or supplier you … Read More

7 Safe Online Shopping Tips for Business Owners

RebootFantastic IT, Quick Tips, Security

If you own or run a small business, there’s a good chance you find yourself buying things online regularly. The odds are also good that you have heard just how risky it can be to share any of your financial details over the internet if your vendor ends up being hacked later. There are some threats you can’t see and … Read More

4 Things to Know About Ransomware in 2018

RebootFantastic IT, Managed IT Services, Security, Small Business Technology

Usually, when clients talk to us about “tech trends” they are thinking of good things – hot new apps, the popularity of digital assistants, or the newest generation of mobile devices. However, we find that more and more frequently business owners are calling us because they are concerned about ransomware. If you aren’t familiar with the term or concept, ransomware … Read More

Do You Have IT Support for All Your Business Devices?

RebootFantastic IT, Managed IT Services, Security, Small Business Technology

Most business owners come to understand they are much better off when they have a competent and certified IT team looking after their computers. But what about the other devices you and your employees use to keep your company running? Whether you realize it or not, your managed services agreement should cover all your devices. That includes workstations, printers, and … Read More

What Do Bad, Good, and Great IT Support Look Like?

RebootFantastic IT, Managed IT Services, Quick Tips, Security, Small Business Technology

If two decades of experience as a Southern California IT provider has taught us anything, it’s that most business owners and managers don’t like looking for help with technology. It isn’t that they don’t want their hardware and software running smoothly, of course, but that many aren’t sure what they’re getting for their money – or even what they should … Read More

3 No-Frills, Bottom Line Aspects of IT Security

RebootFantastic IT, Quick Tips, Security

We know from experience that a lot of business owners and executives get bored talking about cybersecurity, particularly when they don’t necessarily understand the risks or remedies involved. However, nearly all of them perk up when the conversation turns to bottom-line facts and figures. Unfortunately, the two topics are inextricably linked. IT security isn’t all about encryption and software – … Read More

Are Your Employees Inviting Hackers Through The Front Door?

RebootFantastic IT, Managed IT Services, Quick Tips, Security

If you pay any attention to business news whatsoever, you already know that some of the world’s biggest and best-known organizations are dealing with cybersecurity challenges. It seems like every week a new retailer or institution is admitting they were successfully targeted by online thieves. Knowing that, it can be easy for a small business owner or IT director to … Read More

What Every Business Owner Should Know About Data Security

RebootFantastic IT, Managed IT Services, Security, Small Business Technology

Are you worried about the security of your company’s data? Afraid hackers might break in and steal your emails, customer records, or financial information? We wish we could tell you to rest easy. However, the unfortunate fact is that cyber crimes will probably increase in 2018, just as they have almost every other year since the internet became a powerful … Read More

4 Ways to Keep Cyber Criminals Away From Your Company

RebootQuick Tips, Security

It’s safe to say that as we move into 2018 there is one technology topic that’s on the minds of business owners and executives everywhere: cybersecurity. You don’t have to be involved in the IT industry to know just how prevalent online attacks and computer-based theft has become. Simply check out the business news headlines in the past year and … Read More

What are Your 2018 IT Goals?

RebootCloud, Fantastic IT, Managed IT Services, Security

The end of the year has almost arrived, and that means that, as a business owner or executive, you’re probably spending some time reflecting on all of the things that went right or wrong in 2017. Or maybe you’re already making plans for the coming 12 months… As you consider changes to your business strategy, think about some ways you … Read More

Why New Hardware and Software Aren’t Always a Bargain

RebootFantastic IT, Quick Tips, Security, Small Business Technology

Buying new technology is exciting. We all know that great feeling you get when you purchase a newly-released gadget, or install a fresh home entertainment system. And, most business owners or executives will be familiar with the rush that comes with upgrading important hardware or software, and imagining the new revenue-generating or cost-saving possibilities. Unfortunately, that great feeling doesn’t always … Read More

Is Your IT Department Ready for the Holidays?

RebootBranding, Cloud, Fantastic IT, History, Managed IT Services, Quick Tips, Security

The holidays are right around the corner, and while that might be good news for everyone who wants to enjoy some time off with family and friends, it can be lots of challenges for your IT department. That’s because your hardware and software doesn’t know you’re due for some relaxation, and it’s not uncommon for outages and other issues to … Read More

Why Outsourcing IT Makes Your Company More Flexible

RebootFantastic IT, Managed IT Services, Quick Tips, Security, Small Business Technology

In the past decade, we have seen huge transformations within the IT industry. It used to be the case that small and medium-sized businesses only called an outsourced provider when they had a technology problem they couldn’t solve; now, most are using contractors on a more proactive managed services arrangement. This has worked so well that fewer and fewer organizations … Read More