5 Myths You Might Believe About Computer Hacking

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As IT professionals, we have mixed feelings about the way Hollywood tends to portray our industry. On the one hand, it’s fun that movies portray us as young, attractive people who only fit our technical work in between international travel and kung fu lessons. On the other hand, though, a lot of the business owners we meet with hold onto … Read More

4 Major IT Budgeting Blunders Explained

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If the business owners and executives we have heard from over the years are anything to go by, IT budgeting isn’t something most business people enjoy. Many seem to have the distinct impression that they are spending too much and not enough all at once. That is, they wish they were getting more from their tech expenses, while simultaneously wishing … Read More

4 Things to Know About Ransomware in 2018

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Usually, when clients talk to us about “tech trends” they are thinking of good things – hot new apps, the popularity of digital assistants, or the newest generation of mobile devices. However, we find that more and more frequently business owners are calling us because they are concerned about ransomware. If you aren’t familiar with the term or concept, ransomware … Read More

Does Your Team Need Good Tech Training?

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When new clients come to us, they expect certain things from an outsourced IT provider. Namely, they are looking for good technology support, strong network performance, improved data security, and even backup and recovery services. However, one thing business owners tend to overlook can often turn out being the most valuable service we provide: tech training for themselves and their … Read More

Do You Have IT Support for All Your Business Devices?

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Most business owners come to understand they are much better off when they have a competent and certified IT team looking after their computers. But what about the other devices you and your employees use to keep your company running? Whether you realize it or not, your managed services agreement should cover all your devices. That includes workstations, printers, and … Read More

Why You Shouldn’t Set Up a New Office or Workstation Alone

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Imagine for a moment you are expanding your company. That means opening new offices, bringing in brand-new employees, and implementing new workstations, servers etc… Given that the job probably requires you to plug in a few devices and hook up a few cables, isn’t that something you could do on your own without the help of an IT vendor? The … Read More

5 Things to Ask About Your Managed Services Agreement

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When it comes to finding an outsourced IT vendor to help you manage your hardware and software, the big question on your mind is probably “will they keep our data safe and prevent us from being affected by tech problems?” That’s a reasonable place to begin, of course, especially when you’re evaluating different companies to work with. When you’re closer … Read More

What Do Bad, Good, and Great IT Support Look Like?

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If two decades of experience as a Southern California IT provider has taught us anything, it’s that most business owners and managers don’t like looking for help with technology. It isn’t that they don’t want their hardware and software running smoothly, of course, but that many aren’t sure what they’re getting for their money – or even what they should … Read More

Should Your Office Have an Automated Assistant?

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If you are tech-savvy, or just like your convenience, you may already have a digital assistant (like Amazon’s Alexa or Google Home) helping you to manage your schedule and stay on top of the news. But, could you bring all of those same features into your office? History suggests that shift is inevitable. While iPads and Kindles were once used … Read More

Are Your Employees Inviting Hackers Through The Front Door?

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If you pay any attention to business news whatsoever, you already know that some of the world’s biggest and best-known organizations are dealing with cybersecurity challenges. It seems like every week a new retailer or institution is admitting they were successfully targeted by online thieves. Knowing that, it can be easy for a small business owner or IT director to … Read More

What Every Business Owner Should Know About Data Security

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Are you worried about the security of your company’s data? Afraid hackers might break in and steal your emails, customer records, or financial information? We wish we could tell you to rest easy. However, the unfortunate fact is that cyber crimes will probably increase in 2018, just as they have almost every other year since the internet became a powerful … Read More

3 Underrated Benefits of Managed Services

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When explaining managed services agreements to business owners and executives, we sometimes hear new clients refer to outsourced IT care as a form of insurance. In a way, they are right – by working with a technology provider on a monthly contract, you can spare yourself large, unexpected invoices associated with IT emergencies. However, there are other aspects to managed … Read More