Category Archive

When you’re offering IT support to small and medium-sized businesses, it goes without saying that technical knowledge and certifications are a crucial part of the job. However, one of the things we like to remind our clients and colleagues about is that managing things like networks and software is only half the challenge. Most of the new clients who come … Read More

In the minds of most business owners, hiring an outsourced IT company is about having a team come in to repair hardware, fix network outages, and deal with other unplanned tech-related issues. However, they are often pleasantly surprised to learn that our team can help out with other projects, too. Those little “extras” might not make it into case studies … Read More

So, you’ve seen the latest gadget or device advertised and think it looks really cool. Should that factor into your buying decision? This is a more complicated question than a lot of business owners and executives might realize. For one thing, technology companies base a great deal of their marketing on sleek images and quick video cuts that are designed … Read More

While it might not be the biggest IT problem you’ll ever face in your business, lots of new clients tell us they feel uncomfortable when tech salespeople approach them about new hardware, software, and apps. They feel apprehensive because they don’t know enough about the details to tell whether a new gadget will live up to the hype, or if … Read More

When business people think about “IT strategy,” they tend to focus on hardware and technical details like gigabytes and core speeds. Or, their minds turn to the expenses associated with enterprise-level cloud solutions and backup schemes. These are all very reasonable associations, but they focus on the details rather than the bigger things that are more important. The heart of … Read More

If you are in the process of looking for an outsourced IT team to help with your company’s technology you might have noticed that many businesses (Fantastic IT included) promote lots of different certifications. If you aren’t familiar with all of the different terms and hardware or software combinations you might be tempted to wonder whether these credentials matter at … Read More

Here at Fantastic IT, we spend a good deal of time educating new clients about what a strong managed services agreement looks like. In many cases, they simply don’t know what they’ve been missing out on because they have overpaid (and been under-served) by a vendor who didn’t give them as much attention and care as they should have. However, … Read More

Typically, when business owners tell us they are worried about their technology or data security, it’s usually because they are envisioning thieves and hackers who want to steal from them. However, the bigger risks sometimes come from inside a company’s walls. Your employees and managers might not mean your business harm, but that doesn’t mean they aren’t making common and … Read More