Fantastic IT Included in the MSP 501 List!

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When you work hard to provide a little something extra, every bit of recognition feels great. All the new accounts, customer testimonials, and acknowledgments from the business community just validate that you’re on the right course. However, there is something really special about being recognized within your own industry. That’s why we are so excited to announce that Fantastic IT … Read More

4 Things to Know About Ransomware in 2018

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Usually, when clients talk to us about “tech trends” they are thinking of good things – hot new apps, the popularity of digital assistants, or the newest generation of mobile devices. However, we find that more and more frequently business owners are calling us because they are concerned about ransomware. If you aren’t familiar with the term or concept, ransomware … Read More

Does Your Team Need Good Tech Training?

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When new clients come to us, they expect certain things from an outsourced IT provider. Namely, they are looking for good technology support, strong network performance, improved data security, and even backup and recovery services. However, one thing business owners tend to overlook can often turn out being the most valuable service we provide: tech training for themselves and their … Read More

Do You Have IT Support for All Your Business Devices?

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Most business owners come to understand they are much better off when they have a competent and certified IT team looking after their computers. But what about the other devices you and your employees use to keep your company running? Whether you realize it or not, your managed services agreement should cover all your devices. That includes workstations, printers, and … Read More

Why You Shouldn’t Set Up a New Office or Workstation Alone

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Imagine for a moment you are expanding your company. That means opening new offices, bringing in brand-new employees, and implementing new workstations, servers etc… Given that the job probably requires you to plug in a few devices and hook up a few cables, isn’t that something you could do on your own without the help of an IT vendor? The … Read More

What Could a Digital Office Assistant Do for Your Business?

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Not long ago, we pointed out that digital assistants aren’t just changing the way we manage our homes and personal lives, but are starting to make their way into offices, too. Not only are more small businesses than ever making use of devices by Google and Amazon, but these companies are developing more commercially-oriented versions of their products as well. … Read More

How Artificial Intelligence Might Affect Small Businesses Soon

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Artificial intelligence (AI) has long been a fascinating idea, and one that grabbed the attention of researchers and science fiction writers alike. For most of the business community though, AI has remained strictly in the realm of the entertainment world. Now, that might be changing. As we recently pointed out in one of our posts, artificial intelligence and machine learning … Read More

What Do Bad, Good, and Great IT Support Look Like?

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If two decades of experience as a Southern California IT provider has taught us anything, it’s that most business owners and managers don’t like looking for help with technology. It isn’t that they don’t want their hardware and software running smoothly, of course, but that many aren’t sure what they’re getting for their money – or even what they should … Read More

3 No-Frills, Bottom Line Aspects of IT Security

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We know from experience that a lot of business owners and executives get bored talking about cybersecurity, particularly when they don’t necessarily understand the risks or remedies involved. However, nearly all of them perk up when the conversation turns to bottom-line facts and figures. Unfortunately, the two topics are inextricably linked. IT security isn’t all about encryption and software – … Read More

Should Your Office Have an Automated Assistant?

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If you are tech-savvy, or just like your convenience, you may already have a digital assistant (like Amazon’s Alexa or Google Home) helping you to manage your schedule and stay on top of the news. But, could you bring all of those same features into your office? History suggests that shift is inevitable. While iPads and Kindles were once used … Read More

7 Tech Habits of Highly-Successful Companies

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Why is it that some companies always seem to be at the head of the pack when it comes to technology, innovating and using cost-effective systems to give their employees and customers more? And, why do some other businesses struggle to make good tech-related decisions, wasting their time and money while dealing with endless setbacks and outages? Contrary to what … Read More

Are Your Employees Inviting Hackers Through The Front Door?

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If you pay any attention to business news whatsoever, you already know that some of the world’s biggest and best-known organizations are dealing with cybersecurity challenges. It seems like every week a new retailer or institution is admitting they were successfully targeted by online thieves. Knowing that, it can be easy for a small business owner or IT director to … Read More

What Every Business Owner Should Know About Data Security

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Are you worried about the security of your company’s data? Afraid hackers might break in and steal your emails, customer records, or financial information? We wish we could tell you to rest easy. However, the unfortunate fact is that cyber crimes will probably increase in 2018, just as they have almost every other year since the internet became a powerful … Read More

The Missing Question in Most Data Backup and Recovery Plans

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Is your business protected against the unknown? Could a seemingly small “disaster” wipe out your data or hardware within seconds? As we’ve noted in the past, most small and medium-sized companies just aren’t prepared for the kinds of power surges, earthquakes, floods, and normal equipment failures that can wipe out all of their stored information almost instantly. If you’re in … Read More