What Could a Digital Office Assistant Do for Your Business?

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Not long ago, we pointed out that digital assistants aren’t just changing the way we manage our homes and personal lives, but are starting to make their way into offices, too. Not only are more small businesses than ever making use of devices by Google and Amazon, but these companies are developing more commercially-oriented versions of their products as well. … Read More

How Artificial Intelligence Might Affect Small Businesses Soon

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Artificial intelligence (AI) has long been a fascinating idea, and one that grabbed the attention of researchers and science fiction writers alike. For most of the business community though, AI has remained strictly in the realm of the entertainment world. Now, that might be changing. As we recently pointed out in one of our posts, artificial intelligence and machine learning … Read More

What Do Bad, Good, and Great IT Support Look Like?

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If two decades of experience as a Southern California IT provider has taught us anything, it’s that most business owners and managers don’t like looking for help with technology. It isn’t that they don’t want their hardware and software running smoothly, of course, but that many aren’t sure what they’re getting for their money – or even what they should … Read More

3 No-Frills, Bottom Line Aspects of IT Security

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We know from experience that a lot of business owners and executives get bored talking about cybersecurity, particularly when they don’t necessarily understand the risks or remedies involved. However, nearly all of them perk up when the conversation turns to bottom-line facts and figures. Unfortunately, the two topics are inextricably linked. IT security isn’t all about encryption and software – … Read More

Should Your Office Have an Automated Assistant?

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If you are tech-savvy, or just like your convenience, you may already have a digital assistant (like Amazon’s Alexa or Google Home) helping you to manage your schedule and stay on top of the news. But, could you bring all of those same features into your office? History suggests that shift is inevitable. While iPads and Kindles were once used … Read More

7 Tech Habits of Highly-Successful Companies

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Why is it that some companies always seem to be at the head of the pack when it comes to technology, innovating and using cost-effective systems to give their employees and customers more? And, why do some other businesses struggle to make good tech-related decisions, wasting their time and money while dealing with endless setbacks and outages? Contrary to what … Read More

Are Your Employees Inviting Hackers Through The Front Door?

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If you pay any attention to business news whatsoever, you already know that some of the world’s biggest and best-known organizations are dealing with cybersecurity challenges. It seems like every week a new retailer or institution is admitting they were successfully targeted by online thieves. Knowing that, it can be easy for a small business owner or IT director to … Read More

What Every Business Owner Should Know About Data Security

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Are you worried about the security of your company’s data? Afraid hackers might break in and steal your emails, customer records, or financial information? We wish we could tell you to rest easy. However, the unfortunate fact is that cyber crimes will probably increase in 2018, just as they have almost every other year since the internet became a powerful … Read More

The Missing Question in Most Data Backup and Recovery Plans

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Is your business protected against the unknown? Could a seemingly small “disaster” wipe out your data or hardware within seconds? As we’ve noted in the past, most small and medium-sized companies just aren’t prepared for the kinds of power surges, earthquakes, floods, and normal equipment failures that can wipe out all of their stored information almost instantly. If you’re in … Read More

3 Underrated Benefits of Managed Services

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When explaining managed services agreements to business owners and executives, we sometimes hear new clients refer to outsourced IT care as a form of insurance. In a way, they are right – by working with a technology provider on a monthly contract, you can spare yourself large, unexpected invoices associated with IT emergencies. However, there are other aspects to managed … Read More

Here’s Why Ignoring IT Problems Won’t Make Them Go Away

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There are certain things in life you shouldn’t ever ignore. Toothaches and chest pains fall into this category, for example. Shifting your mind to other things might make you feel better in the short term, but each one points at a bigger issue that will eventually have to be reckoned with in a more painful way if you put things … Read More