Are You Ignoring a Key Part of Your Tech Setup?

RebootManaged IT Services, Quick Tips, Security, Small Business Technology

As we have noted in the past, the best technology care is proactive. It’s about managing conditions so that hardware lasts longer, software runs flawlessly, and everyone on your team can go about their work without dealing with crashes, error messages, or unexpected failures. One aspect of good proactive technology care, however, also tends to be something that business owners … Read More

Does Your Small Business Need an Advanced CRM?

RebootFantastic IT, Small Business Technology

In the last few years, the growth of advanced CRM solutions (cloud software packages like HubSpot and Infusionsoft) have allowed small businesses to utilize data in the way their larger Fortune 500 competitors do. With the right application you can zero in on specific buyers and influencers, tailor your marketing campaigns, and even monitor customer engagement in real-time. And, you … Read More

5 Myths You Might Believe About Computer Hacking

RebootFantastic IT, Managed IT Services, Quick Tips, Security, Small Business Technology

As IT professionals, we have mixed feelings about the way Hollywood tends to portray our industry. On the one hand, it’s fun that movies portray us as young, attractive people who only fit our technical work in between international travel and kung fu lessons. On the other hand, though, a lot of the business owners we meet with hold onto … Read More

What Does Great Small Business IT Look Like?

RebootFantastic IT, Small Business Technology

We are always surprised to see how many small and medium-sized business owners settle for IT care that isn’t as strong as it could be. In speaking with them, however, we often discover that they didn’t really have the right expectations in the first place. That’s easy to understand, particularly when you consider that most business owners and executives aren’t … Read More

2018 Best Places to Work in Los Angeles

RebootFantastic IT, Small Business Technology

2018 Best Places to Work in Los Angeles Fantastic IT solutions was recently named as one of the Best Places to Work in Los Angeles. This twelfth annual program was created by the Los Angeles Business Journal and Best Companies Group. This survey and awards program was designed to identify, recognize and honor the best employers in Los Angeles, benefiting … Read More

4 Things to Know About Ransomware in 2018

RebootFantastic IT, Managed IT Services, Security, Small Business Technology

Usually, when clients talk to us about “tech trends” they are thinking of good things – hot new apps, the popularity of digital assistants, or the newest generation of mobile devices. However, we find that more and more frequently business owners are calling us because they are concerned about ransomware. If you aren’t familiar with the term or concept, ransomware … Read More

Do You Have IT Support for All Your Business Devices?

RebootFantastic IT, Managed IT Services, Security, Small Business Technology

Most business owners come to understand they are much better off when they have a competent and certified IT team looking after their computers. But what about the other devices you and your employees use to keep your company running? Whether you realize it or not, your managed services agreement should cover all your devices. That includes workstations, printers, and … Read More

Why You Shouldn’t Set Up a New Office or Workstation Alone

RebootFantastic IT, Managed IT Services, Small Business Technology

Imagine for a moment you are expanding your company. That means opening new offices, bringing in brand-new employees, and implementing new workstations, servers etc… Given that the job probably requires you to plug in a few devices and hook up a few cables, isn’t that something you could do on your own without the help of an IT vendor? The … Read More

How Artificial Intelligence Might Affect Small Businesses Soon

RebootFantastic IT, Small Business Technology

Artificial intelligence (AI) has long been a fascinating idea, and one that grabbed the attention of researchers and science fiction writers alike. For most of the business community though, AI has remained strictly in the realm of the entertainment world. Now, that might be changing. As we recently pointed out in one of our posts, artificial intelligence and machine learning … Read More

Tech Trends to Keep Your Eyes On

RebootFantastic IT, Quick Tips, Small Business Technology

Technology has always been a source of both innovation and disruption. New ways of doing things necessitate shifts in our work processes and best practices. At the same time, they can generate opportunities for those who can anticipate the tide of change and stay ahead of the curve. In other words, the better you get at forecasting the flow of … Read More

What Do Bad, Good, and Great IT Support Look Like?

RebootFantastic IT, Managed IT Services, Quick Tips, Security, Small Business Technology

If two decades of experience as a Southern California IT provider has taught us anything, it’s that most business owners and managers don’t like looking for help with technology. It isn’t that they don’t want their hardware and software running smoothly, of course, but that many aren’t sure what they’re getting for their money – or even what they should … Read More