INSIGHTS
What Is: Mobile Device Management (MDM)?
Hello and welcome to another edition of “What Is:____?” our (sorta) bi-monthly blog where we take complicated IT topics and break them down in plain English. This time out, we’ll...
10 Must-Have Customer Service Tools For Small Businesses
As a small business owner in 2024, you need to keep up with the times or get left behind. One of the easiest ways to do that in today’s world is to lean on IT customer service...
What Does A Software Solutions Company Do?
In 2024, software solutions are ubiquitous – we use them every day, whether we know them or not. Any time you log in to your email account or sign in to your bank’s mobile...
IT Consultants vs. Managed IT Services: A Comprehensive Guide
Your business is growing – and now you have to do something about your IT, to formulate some type of plan, to put some sort of order to the chaos of your business’s chaotic IT...
What is a Data Center and Do I Need One for My Business?
We’ve all heard about data centers – the massive, 100,000 sq. ft hulking monstrosities mostly located in the Northern Virginia area of the country – and the impact they have had...
White Label Services in IT: A Quickstart Guide
When it comes to building out your company’s IT infrastructure, one term that you’ll come across often is “white label”, or “white label services” – usually used in conjunction...
When Do Small Businesses Need Managed IT?
When you’re a small business, you have to make some serious judgment calls that can have serious consequences on your business – even more so when you’re scaling your business up...
What is a Metered Service in Cloud Computing?
When it comes to cloud computing, one of the most common pieces of jargon that get tossed around by MSPs like Microsoft and Amazon is “metered services”. They flaunt it as some...
What Is: IT Disaster Recovery?
Hello and welcome to this edition of “What Is: ____” our bi-monthly(-ish) edition of our blog where we take complicated IT concepts and explain them to business owners in a way...
Should I Use Google Workspace or Microsoft 365 For My Business?
When it comes to IT for businesses, one of the biggest decisions business owners have to make is what type of workspace software their teams are going to use. In 2023, every team...
What Certifications Should A Managed IT Service Provider Have?
If you’re a business owner, you know how difficult it can be to find and vet a trusted, reliable, IT service provider. With so many options out there – how do you know if an MSP...
7 Business Tasks Your Competitors Are Automating in 2023
It’s 2023, and AI is all the rage. The explosion of widespread AI use in the form of ChatGPT, Dall-E, and Midjourney has thrust real-world usage of automation into the spotlight...
What Is: The Network Layer?
Hello and welcome back to “What Is: ____” with Fantastic IT, where we break down complicated but critical IT concepts and break them down in a way that even the least...
Break/Fix vs. Managed Services: Who Wins? (And Why The Break/Fix Model Is Dying Out)
When you’re looking for outsourced IT solutions for your business, there are really only two options for you: break/fix IT services and managed IT services. For a long time,...
What Antivirus Software Do Internet Security Pros Use in 2023?
For many people, antivirus software is a thing of the past – a relic from the dial-up era where Norton and McAfee controlled 90% of the market. Furthermore, the incredible rise...
What Is: Single Point of Contact (SPOC) in IT?
This week in our (bi-) monthly blog “What Is____”, where we cover important IT topics in plain English, we’re looking at Single Points of Contact (aka SPOCs). When it comes to...
IT Industry Recap: Gartner’s Top 10 Strategic Technology Trends for 2023
IT can sometimes feel a bit like inside baseball – if you’re on the outside, it’s hard to make heads or tails of the diverse trends and tech that shape our world. We here at...
A General Startup Guide To Creating An IT Strategic Plan
Ask any CIO and they’ll tell you success comes from only one thing: planning. At even the smallest businesses, the heads of IT departments need to both create and execute IT...