INSIGHTS
What Is: Single Point of Contact (SPOC) in IT?
This week in our (bi-) monthly blog “What Is____”, where we cover important IT topics in plain English, we’re looking at Single Points of Contact (aka SPOCs). When it comes to...
IT Industry Recap: Gartner’s Top 10 Strategic Technology Trends for 2023
IT can sometimes feel a bit like inside baseball – if you’re on the outside, it’s hard to make heads or tails of the diverse trends and tech that shape our world. We here at...
A General Startup Guide To Creating An IT Strategic Plan
Ask any CIO and they’ll tell you success comes from only one thing: planning. At even the smallest businesses, the heads of IT departments need to both create and execute IT...
Handling Network Security in the Cloud Computing Era
We’re now fully in the cloud computing era of life. We use cloud or cloud services to facilitate every interaction in our lives, entrenching a reliance on cloud computing in our...
How to Secure Your Business from Social Engineering Attacks
These days, “hacking” might as well be synonymous with “social engineering attacks”. When it comes to unsavory parties gaining access to you and your business’ data, this is the...
Cloud-Based Identity Management: A Comprehensive Guide TO “IDaaS”
In today's digital age, the security and management of digital identities have become paramount. With the surge of cyber threats and the increasing complexity of digital...
What Do Data Analytic Companies Actually Do?
In today's digital age, where 2.5 quintillion bytes of data are created every day, the role of data analytic companies has only grown. Companies around the globe, in all...
Do You Need Office 365? A Comprehensive Guide For Businesses
If you’re a business owner, there’s a good chance there’s a Microsoft Office app open on your screen at this very moment (maybe it’s minimized – but that still counts!). In which...
How To Handle CPA Business Data
As an accounting firm, you deal in data. Whether it's your clients’ sensitive personal data or the incredible labyrinth of your human resources and internal data – in addition to...
IT Service Management For E-Comm: A Comprehensive Guide
If you’re a business that makes a significant portion of your revenue via online channels, congratulations! You are officially an e-commerce company! We don’t have to tell you...
What Is: Endpoint Protection?
Hello, and welcome once again to Fantastic IT’s “What Is_____” series – our monthly(-ish) blog where we cover some complicated IT concepts in a way non-IT folks can understand....
How to Minimize IT Downtime
Time is money – and nothing costs a business more time or money in the 2020s than the dreaded downtime. With a stunning number of cyberattacks (over 55% of businesses face...
What Is: ITSM?
Welcome back to another edition of “What Is ___”, our bi-monthly(-ish) series where we cover some fundamental or important topic in the world of IT and explain it in terms that...
What Are the Benefits of Managed Security Services?
As we’ve covered before in our article on the difference between Managed Services Providers (MSPs) and Managed Security Service Providers (MSSPs), there’s an increasing demand...
ITIL – What Is It, Where’d It Come From, And Do You Need It?
If you’re in IT, have an IT department, have significant IT needs, or are simply IT curious, you’ve probably come across the term “ITIL”. The IT world is nothing if not obtuse in...
What Should Be In A Managed IT Service Level Agreement?
If you’re one of the 45% of businesses that are considering outsourcing part or all of your IT work to a managed service provider (aka an MSP), you’re probably wondering about...
2023 IT Budgets and Trends
As we covered in our post last week – IT budgets are a big deal right now among businesses. Many businesses are still navigating the remote/hybrid/WFH situation with their...
How Much Should You Spend on IT Services? A Comprehensive Guide
Probably the first thing that any business owner asks when it comes to upgrading, updating, overhauling or otherwise needing to spend a ton of money on something that doesn’t...