Meeting with new clients usually means talking to a business owner, department head, or technology executive. Any of these might make a buying decision based on their own unique criteria – like cost efficiency, team productivity, or pressing data security concerns. However, one thing we try to help the men and women we meet with to understand is that when they hire the right outsourced IT firm everyone in the company wins.
Whether you realize it or not, those working around and below you on the organizational chart are probably crying out for better IT care. To help you understand why, let’s look at what the different types of people in your company really need…
Executives often admit to us that they feel somewhat confounded when it comes to business technology. They know they have needs and expenses, but aren’t sure how well the pieces are working together.
What managers and decision-makers want from an IT firm is better strategic planning and to know that they are getting tech that aligns well with the organization’s goals. That kind of advice and insight is something you should definitely be getting from your IT vendor.
Frontline Managers and Employees
Managers and employees might not think about tech in strategic terms, but they notice when it isn’t working correctly. Generally speaking, these folks want to be able to do their jobs without unnecessary issues or interruptions.
A good outsourced IT partner will take a proactive approach to maintenance that prevents error messages, lost network connections, and other daily headaches. Then your team can focus on their jobs without having to shift their attention or develop workarounds.
Your In-House IT Staff
Many business owners and executives worry that bringing in an outsourced IT partner will disrupt or upset their on-staff employees. However, that’s simply not going to be the case if you hire the right technology firm.
With an outside vendor supplementing their work, your IT employees get better coverage so they aren’t continually being stretched. Additionally, they aren’t put in the position of having to be experts on every system or technique, and are freed from the burden of 24/7 availability.
Owners and Investors
Although business owners generally turn to us when they feel like they’re out of answers, we are able to give them some benefits they truly appreciate. These include predictable billing, lowered IT budgets, and better protection from unexpected setbacks.
When a business is running smoothly and the right technology monitoring and maintenance plans are in place it’s easier to focus on strategic direction and the bottom line. If you haven’t enjoyed that level of IT care in the past, you might be amazed at the difference it could make in your company.
Is Your IT Plan Working on All Levels?
If you aren’t getting as much as you should be from your company’s technology – or feel like some of your budget is being wasted – then it’s time to start getting better advice. Contact the most trusted IT team in Los Angeles today to schedule a free consultation.