“It’s just a small issue. I don’t need to call anybody to fix it.”
How often have you heard someone use these words – or words like them – to describe a small tech problem? How many times have you thought something like them yourself when dealing with a frozen screen, crashed computer, or stuck printer?
It can sometimes feel as if your workday were full of tiny annoyances like these, particularly if you are used to ignoring them. You may even have quick fixes and workarounds (like restart buttons or pulling out power cords) to deal with them.
Those might seem like good solutions in the moment, but when you fail to deal with IT issues, it affects your business in ways you probably don’t realize. Here are a few of the invisible costs you incur when you don’t take the time to get the tech support you need…
Annoying Problems Take More Time Than You Think
You might think to yourself that the small error message you encounter, or the workaround you put in place, only takes a couple of minutes. That’s almost never true, though.
For one thing, a few minutes here and there can add up pretty quickly. Even more important, though, is the fact that most people won’t immediately return to an important task if they are disrupted. A two-minute distraction can easily turn into a thirty-minute break. And finally, it’s worth remembering that these issues always seem to pop up at the worst possible time – for instance when you’re on a tight deadline.
Your Business Looks Bad to Customers and Employees
When your technology doesn’t work the way it’s supposed to, it sends a subliminal message to your customers, not to mention your team, that your business really doesn’t have its act together. People might think you cut corners on your equipment and wonder what else in your company isn’t as sharp as it could be.
This seems like a little thing until you realize how little it takes to whittle away at the strength of your brand or reputation. You never want to give your competitors an advantage when it comes to winning your best customers or most talented employees, so why make them feel like your business is bad at managing details?
Small Issues May Spiral into Bigger Problems
Sometimes, little IT issues are just annoying. In other cases, they are symptoms of bigger problems or conflicts that need to be resolved before hardware is damaged and data is lost.
Think about it this way: you would never consider it a little thing if you were on an airplane with a smoking engine. Given that the entire future of your business could be on the line if you lose all of your emails, server files, or client records, you should treat IT problems just as seriously. You’ll thank us later.
Want to Put an End to Ongoing Tech Issues?
If you’re ready to turn a corner and stop overlooking minor technology-related annoyances, we can help. Not only can the Fantastic IT team do away with those infuriating error messages, but we can ensure your business is better protected from natural disasters, cybercrimes, and more. And, our help probably costs a lot less than you might think.
To get started, all you need to do is contact us today to schedule a free consultation. So don’t wait – get in touch with Fantastic IT to see how we can help!